Returns & Exchanges

We want you to love your Wear Ur Why order. If something isn’t quite right, we’re here to help.

Returns

Returns are accepted within 14 days of delivery on eligible items. Items must be unworn, unwashed, and in their original condition.

To request a return, email support@wearurwhy.com with your order number and reason for the return.

Once your return is approved, we’ll provide the next steps. Original shipping charges are non-refundable, and customers are responsible for return shipping unless the item arrived damaged, defective, or we made an error with your order.

Exchanges

Need a different size or color? We’re happy to help when inventory is available.

Email support@wearurwhy.com with your order number and what you’d like to exchange.

Custom & Personalized Orders

Because custom apparel, embroidered items, and other personalized products are created specifically for you, custom orders are not eligible for return or exchange unless the item is defective or we made an error with your order.

Please review sizes, colors, artwork, spelling, and other order details carefully before approving a custom order.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and, when possible, photos showing the issue so we can get it resolved.

Refunds

Approved refunds will be issued to the original payment method after your return has been received and inspected. Please allow 3–5 business days for processing after we receive your return. Additional processing time may be required by your bank or card issuer.

Items marked final sale are not eligible for return or exchange.

Questions?

We’re always happy to help. Email support@wearurwhy.com with any questions about your order.

Thank you for choosing Wear Ur Why and supporting a small business. ❤️