Refund policy

Refund & Return Policy

We want you to love your Wear Ur Why gear. If something isn’t right, we’ll make it right.

Returns:

  • Items may be returned within 14 days of delivery.

  • Products must be unworn, unwashed, and in original condition.

  • Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Exchanges:
If you need a different size or color, email support@wearurwhy.com and we'll help with an exchange when inventory is available.

Refunds:
Once we receive and inspect your return, we’ll process your refund back to your original payment method. Please allow 5–10 business days for it to appear.

Non-returnable items:
Custom or personalized items, fundraiser items, and items marked final sale are not eligible for return or exchange unless the item is defective or we made an error with your order.

If you have any issues with your order, contact us at support@wearurwhy.com — we’re happy to help.